| WEB FORUM |
How is the web forum different from the old mailing list?
This web forum allows people to engage in discussion directly with each other. They can participate in the TechNet21 discussion through the website in addition to, or as an alternative to, using email.
Additionally, people who are not subscribers can read the content. which will encourage more people to join the Technet community.
Also, discussions are grouped into different subject categories and all online content is presented in a threaded view, which allows a reader to follow an entire conversation.
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Will I continue to get TechNet21 posts in my email?
The content that you previously received as individual posts will be sent as a weekly digest to your email address. Since discussions can result in dozens of threads per day, you will not be getting “discussion group” conversation by email but rather a digest summarizing the postings, unless you specifically change your settings to “Discussion Group by email”. If after switching you find you are receiving too many emails, you can always revert to "web access only" using the settings page.
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If I want to post a query/discussion item, how should I do this?
You can use one of the following three options: You can
1. Post on the web forum after logging in.
2. Send an email to the TechNet21 e-forum
3. Email the moderator with the content that you want posted on your behalf.
Please note that you can send your messages by email even if you are signed up for “web access only”.
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| LOGIN AND REGISTRATION |
Why can't I log in?
In order to log in, you must register. If you have not registered, click here to register. If you have already registered, but still cannot log in, please check your username and password. Your username is your email id, e.g. if your id is damien@unicef.org, then your username is: “damien@unicef.org”. The administrator will have emailed your password to you when you register. If you still have trouble logging in, email the Technet21 administrator. If you are logging in for the first time, we would suggest that you reset your password.
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Why do I need to register?
Anyone can browse and search the forum, without signing in, as a guest or a visitor. However, when you register, you become a member of the forum, which allows you to reply to a post or initiate a new discussion topic. Registration is free and only takes a few minutes. To register, click here.
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How do I change my password!
Your password can be easily reset if you have lost or forgotten it. To reset your password, go to the login page and click 'I've forgotten my password'. Follow the instructions and you should be back online in no time.
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I registered but cannot log in!
After registration, the administrator needs to activate your account. Once your account has been activated, you will receive an email with a default password. You will not be able to log in until you have received the email with the default password. If your account has already been activated and you are still having problems logging in, check if you are entering the correct username and password. If you continue to have problems, please email the administrator.
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I registered in the past but cannot log in anymore!
The most likely reason for this is that you entered an incorrect username or password (check the email the administrator sent you when you first registered). If you cannot locate that email, or are still experiencing problems, try resetting your password. If after resetting your password and verifying your username, you are still unable to log in, please email the administrator.
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| USER PREFERENCES AND SETTINGS |
How do I change my subscription settings?
To alter your settings, click the subscription settings link (generally displayed at the top of the page). This will allow you to change your current settings or unsubscribe entirely. Every TechNet21 Digest issue also carries a link that allows you to change your subscription settings.
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The time displayed is incorrect!
You may be seeing the GMT, which could be different from the time zone you are in.
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What is an avatar?
The image shown below your username when you view the posts is called ‘avatar’. It is set by the administrator to represent the subscriber. Users cannot insert their own image.
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When I click a link it asks me to log in.
It means only registered users are allowed to access this link . Becoming a registered user is simple and free. To register, click here.
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| POSTING ON THE WEB FORUM |
How do I post a topic in a forum?
Easy – click the “NEW TOPIC” button on either the forum or the topic screens. Note that you need to be a registered user before you can post a message. If you have not registered yet,click here.
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How do I edit or delete a post?
Unless you are the administrator or forum moderator you cannot edit or delete your own posts. Please contact the moderator with your request.
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Can I post Images?
You are encouraged to post images! They can be added to your existing post as attachments. Though there is a size limit and the attachment should not exceed 10MB. In the next round of site upgrading, we will also be creating a photo library specifically for images. Stay tuned for more information.
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| ATTACHMENTS |
Can I add an attachment to my post?
Yes, you can add attachments to your post up to a maximum size of 10MB.
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How do I add an attachment to my post?
You can add attachments when you post, either on the web forums or when you contribute by email. Below the main posting box on the web forums, there is an ‘Add an Attachment’ section. When you click the ‘Browse...’ button, a standard dialogue window will open for you to select the file. The upper size limit for attachments is 10MB. To find out what types of files can be uploaded, click on the ‘Allowed Extensions and Sizes’ button. Please note that it is your responsibility to ensure that your attachments comply with the TechNet21 e-forum acceptance of use policy, and that the moderator may delete your attachments if they do not. To view this policy, click here. Please note that TechNet21 is not responsible for any loss of data during file transfer
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I can't add the attachments?
Most probably the file type or extension is not allowed in the forum, or your file size is too big. If you still have problems, email the moderator.
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Why isn't my attachment visible in the post?
Most probably the file type or extension is not allowed on the forum, your file is too big, or the moderator or the administrator has deleted your attachment because it conflicts with the TechNet21 e-forum acceptance of use policy. If you think your file has been deleted by mistake, you can email the moderator.
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| FORUM AND TOPIC TYPES |
What are “locked’ forums?
Either the moderator or the administrator can lock a forum. You cannot reply to topics in the locked forums.
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What are ‘locked’ topics?
Either the moderator or the administrator can lock a topic. You cannot reply to locked topics. Topics may be locked for many reasons, including technical and policy reasons. Typically though, it is the moderator’s way of closing a discussion that has gone on for too long.
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| EMAIL DIGEST |
What is the TechNet21 Digest?
The TechNet21 Digest is a single email sent out weekly with a summary of all the discussions that have taken place on the web forums during the week.
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Why would I subscribe to the TechNet21 Digest?
The Digest summarizes the week’s discussions on the web forum in a single email. You do not have to visit the TechNet21 website to keep track of the discussions. Just read the Digest and, if there is a topic of interest, you can click on the link and start participating! You can unsubscribe from the digest at any time.
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Can I choose to get only the digest version?
Yes, you can change your subscription setting to only receive the digest version by email.
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If I post a discussion item on the website, will it be automatically included in the TechNet21 Digest?
Not necessarily. Inclusion in the Digest is at the moderator’s discretion. Full articles or topics that have stimulated a lot of discussion on the forums are more likely to be highlighted in the weekly digest.
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What email message formats are available for the Digest?
The Digest is produced in HTML format only. If you are unable to read HTML emails and would like to receive the Digest in plain text, please email the moderator. If there is sufficient demand for such a version, we will create it. At the top of each Digest sent by email, a link to view it on the web has been included for users who do not use HTML or rich text enabled email clients
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How do I subscribe to the digest?
During registration you can choose to receive an email copy of the Digest. You can change this setting at anytime by visiting the subscription settings page.
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Can I unsubscribe from the digest version?
Yes, you can unsubscribe from the TechNet21 Digest at anytime by changing your subscription settings.
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Are digests free of pop-ups and advertisements?
Yes.
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Are archives of the TechNet21 Digest available on the website?
Yes. Digests are archived on the website for people who don’t want to receive them regularly by email. Click here to view the archives.
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Is my privacy protected?
Yes, the Digest is sent to you at the email address that you provided us in your profile at the time of registration. Think of the Digest as a special edition newspaper customized just for you. We do not share our mailing lists with other organizations.
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Why are images not displayed in the Digest that has been sent to me to my email id?
Some email clients block images. You may need to change your email setting to display images in the digest, or click the link at the top of the page to view it on the web.
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| ADMINISTRATOR AND MODERATOR |
Who is an Administrator?
The administrator manages all facets of the TechNet21 e-forum operation, which include activating users, setting permissions, etc. S/he is responsible for the technical maintenance of the web forums. Please feel free to email the administrator to clarify any technical issues.
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Who is a Moderator?
The moderator acts as a filter to ensure that the content that is posted is relevant and unobjectionable. S/He moderates the discussion on the forum and has access to all the posts and discussion threads. The moderator can delete posts, lock or unlock posts, and categorize the content into different subject areas. The moderator can also help you to formulate your contribution if you are not very confident about writing in English.
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| TECHNET21 E-FORUM |
Who administers this e-forum?
The TechNet21 is supported by the Bill and Melinda Gates Foundation, and is overseen by WHO and UNICEF. It is moderated and hosted in cooperation with a WHO subcontractor.
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Whom do I contact about legal matters related to this e-forum?
You should contact the moderator.
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Is there an FAQ that has not been answered?
Send it to us.
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| Ranks |
| Rank title |
Minimum posts |
Rank image |
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TechNet21 is generously supported by the Bill and Melinda Gates Foundation, under the oversight of WHO and UNICEF. The information in this forum is provided by users, as a service. All contributions are reviewed prior to posting, and all postings are attributed to the authors. The details given in emails will not be voluntarily shared or sold to any outside company and will only be used for verification and to identify postings, if necessary. The authors are solely responsible for their submissions, and the readers are solely responsible for the interpretation of these submissions. In no event shall the World Health Organization be liable for any damages arising from the use of the information linked to this forum.
For posts where the author is a WHO staff member, the author alone is reponsible for the views expressed and they do not necessarily represent the decisions, guidelines, recommendations or policies of WHO. |
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